Infinity Travel Solutions s.r.o. is a global travel solution company that focuses on guaranteed savings, advanced technology, and superior service all supported with a guaranteed response. Most important, we have adopted an employee culture, creating an environment where we put our employees first, with the intended result that our employees put our customers first.

Non-personal information is information that cannot be used to directly or indirectly identify a person. Infinity Travel Solutions s.r.o. automatically collects and stores non-personally identifiable information about you to Infinity Travel Solutions s.r.o. website by tracking the name of the domain and host from which you access the Internet; the Internet protocol (IP) address of the computer you are using; the browsing software you use and your operating systems; the date and time you access our websites; and the Internet address of the site from which you linked directly to our website. We use this information only as anonymous aggregate data to determine the number of visitors to different sections of our website, to ensure our website are working properly, and to help us make our website more useful. Infinity Travel Solutions s.r.o. does not collect any other non-personally identifiable information.

Personal identifiable information (PII) is information that can be used to directly or indirectly identify a person. Some examples of personal information are: name, home or email address, home telephone number, identification number (e.g. social security number or social insurance number), financial information and physical characteristics. Infinity Travel Solutions s.r.o. may collect personal information from you through Infinity Travel Solutions s.r.o. website to respond to information requests from you about Infinity Travel Solutions s.r.o. products and services, and for investor relations material. For example, customers that contact us are asked for their name, address, telephone number, store name/concept, number of stores and email address. Investors are asked for name, company, address, telephone number, email address and what type of investor relations material they are requesting.Infinity Travel Solutions s.r.o. also collects personal information from customers and business partners for general business purposes (specifically, reviewing customer credit and/or financial history, entering into contracts for products and services, processing orders and payments for products and services and providing support services to customer, all at customer’s request).

Infinity Travel Solutions s.r.o. will only use the information you provide to us for the following actions:

• responding to your inquiries, questions and/or other requests;
• enable your use of travel services available on our website;
• contact you regarding your purchase;
• collect payments from you;
• deliver services purchased through our website or over the phone;
• send you information and updates related to your purchase;
• send you invoices;
• send you email notifications which you have specifically requested;
• send you email messages containing company news, product, or service information;
• send you email marketing communications relating to our business which we think may be of interest to you;
  
  

The personal information you provide to us:

• your name;
• contact information such as email address, mailing address, phone number, and fax number;
• professional information such as your job title, position, and information about your company or business;
  
  

Individuals may limit the use and disclosure of their personal data:

• Under the ‘Me’ tab on the home booking page there are four selection boxes that allow you to limit the use and disclosure of personal data;
• The first controls access to your personal information to your travel manager or company administrator;
• The second controls access to your home address to your travel manager or company administrator;
• The third controls access to your emergency contact information to your travel manager or company administrator;
• The fourth controls access to your passport information to your travel manager or company administrator.
  
  

You may provide us with your personal data when you: 

• make a purchase from us;
• submit a complaint or dispute;
• complete a survey or questionnaire that we sent you or we invited you to take;
• submit a contact form on our website; subscribe to our email notifications or newsletters;
• register a user profile on our website;
• contact us by any other means, such as by phone or email.
  
  

Information collected and stored automatically:

If you do nothing during your visit but browse through the website, read pages, or download information, we will gather and store certain information about your visit automatically. This information does not identify you personally. We automatically collect and store information like the following concerning your visit:

• The Internet domain (for example, “xcompany.com” if you use a private Internet access account or “yourschool.edu” if you connect from a university’s domain);
• Your IP address (an IP address is a number that is automatically assigned to your computer whenever you are surfing the web) from which you access our website;
• The type of browser and operating system used to access our site;
• The date and time you access our site;
• The pages you visit;
• If you linked to our website from another website, the address of that website.
  
  

We use this information to help us make our site more useful to visitors, to learn about the number of visitors to our site, and the types of technology our visitors use. We do not track or record information about individuals and their visits.

Infinity Travel Solutions s.r.o. may use third-party suppliers to collect, process, store, use, analyze and/or transfer the data on its behalf. We may share your PII with these third party vendors solely to enable them to perform the services for us. We require that those third party vendors maintain at least the same level of data protection that we maintain for such data.

We reserve the right to use, transfer, sell, and share aggregated, anonymous data, which does not include any PII, about our website’s users as a group for any legal business purpose, such as analyzing usage trends and seeking compatible advertisers, sponsors, clients, and customers.

We do not provide your PII to parties unconnected with the services we provide. Except as disclosed in this privacy notice, we will not provide your data to third parties.

We are not responsible for the processing of your PII or any of your information by any third party, other than those third parties acting as our subcontractors to process data on our behalf. Infinity Travel Solutions s.r.o. remains liable and responsible for the data processing operations undertaken by our subcontractors on our behalf.

If you do not want ITS to provide your contact information to a third party in order to offer you products and services related to the products and services that you purchase from Infinity Travel Solutions s.r.o., you can choose to opt-out by contacting Infinity Travel Solutions s.r.o. Privacy Officer as instructed below.

When you access our website, we automatically collect certain data about your use of our website. We gather this information by using “cookies” and/or other technologies to collect non-personally identifiable information from your visits to our website and your browser sessions to enhance your overall site experience and for statistical purposes. Cookies allow website operators to better customize visits to the site based on each of your preferences. These cookies are used as a convenience to the customer to help them keep track of login information, recent reports viewed and other information in connection with their visit to Infinity Travel Solutions s.r.o. website.

We may collect, process or transfer the following information about you: the name of the domain from which you access the Internet; the date and time you access our site; and the Internet address of the website from which you linked directly to our site. We use the information we collect to measure the number of visitors to the different sections of our site, and to help us make our site more useful to visitors. We may transfer the information we collect to our corporate affiliates. You can set your browser to turn off “cookies” or to warn you when a website attempts to place a “cookie” on your computer. However, if you turn off the “cookies,” our and other websites may not work as intended.

Infinity Travel Solutions s.r.o. website follow industry-standard practices to protect the data we collect and maintain, including using Transport Layer Security (TLS) to encrypt information as it travels over the internet. Your account information is protected by a password, which you should choose carefully and keep secure. We have an Incident Response Team and protocol in place in the event of a data breach. We encourage the responsible disclosure of vulnerabilities of our services by emailing dataprotectionofficer@infinitytravelsolutions.com.

Storage, Retention, and Accuracy of Personal Information Infinity Travel Solutions s.r.o. takes reasonable precautions to protect personal information from loss, misuse, or unauthorized access, disclosure, alteration or destruction. Personal information is maintained in secure electronic and manual files at Infinity Travel Solutions s.r.o., and access to these files is limited to Infinity Travel Solutions s.r.o. employees for whom access is necessary to properly process the personal information consistent with the stated purposes. Infinity Travel Solutions s.r.o. will retain your personal information only for as long as necessary to fulfill the purpose(s) for which it was collected and to comply with applicable laws. We will retain and use this information as necessary for the purposed set out in this policy and to the extent necessary to comply with our legal obligations, resolve disputes, enforce our agreements and protect Infinity Travel Solutions s.r.o. legal rights. We take all reasonable steps to ensure that your personal information is accurate, up-to-date, complete, and reliable for Infinity Travel Solutions s.r.o. intended use.

Infinity Travel Solutions s.r.o. websites contain links to other websites for your convenience and information. Infinity Travel Solutions s.r.o. is not responsible for the privacy practices, privacy statements, or the content of any websites linked to Infinity Travel Solutions s.r.o. websites. Infinity Travel Solutions s.r.o. also has no control over whether the websites linked to Infinity Travel Solutions s.r.o. websites use cookies to track information about visitors to their websites.

The materials on this site are provided on an "As Is" basis, without warranties of any kind either expressed or implied. To the fullest extent permissible pursuant to applicable law, Infinity Travel Solutions s.r.o. disclaims all warranties of merchantability and fitness for a particular purpose. Infinity Travel Solutions s.r.o. does not warrant that the functions contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the servers that make it available are free of viruses or other harmful components, but shall endeavour to ensure your fullest satisfaction. You acknowledge that this website is provided only on the basis set out in these terms and conditions. Your uninterrupted access or use of this website on this basis may be prevented by certain factors outside our reasonable control including, without limitation, the unavailability, inoperability or interruption of the Internet or other telecommunications services or as a result of any maintenance or other service work carried out on this website.

Infinity Travel Solutions s.r.o. does not accept any responsibility and will not be liable for any loss or damage whatsoever arising out of or in connection with any ability/inability to access or to use the website. Infinity Travel Solutions s.r.o. will not be liable to you or to any other person for any direct, indirect, incidental, punitive or consequential loss, damage, cost or expense of any kind whatsoever and howsoever caused from out of your usage of this website.

Users residing in certain countries, including the EU, are afforded certain rights regarding their personal information. Except where an exception or exemption applies, these rights include the ability to access, correct, and request deletion of your personal information. Users can manage their personal information, in their profile settings.

You have the following data protection rights, which we will always work to uphold:

• The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using these details at privacy@infinitytravelsolutions.com.
• The right to access the personal data we hold about you. 
• The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in 'CONTACT DETAILS' to find out more.
• The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have. Please contact us using the details in 'CONTACT DETAILS' to find out more.
• The right to restrict (i.e. prevent) the processing of your personal data.
• The right to object to us using your personal data for a particular purpose or purposes.
• The right to data portability. This means that you can ask us for a copy of your personal data held by us to re-use with another service or business in many cases. 

You may contact Infinity Travel Solutions s.r.o. Data Protection Officer to access, correct or delete your personal information. Infinity Travel Solutions s.r.o. commits to resolve complaints about our collection or use of your personal information. Individuals in the European Union with inquiries or complaints regarding our Private Shield policy should first contact Infinity Travel Solutions s.r.o. at:

Data Protection Officer:
by Phone or WhatsApp ‭+420 603 760 656‬;
by email at: dataprotectionofficer@infinitytravelsolutions.com; 
by mail to Infinity Travel Solutions s.r.o., Na Vinicich 294, Petrov, 252 81, Czech Republic.

We will respond to your inquiries within 30 days of receipt.